Reputation Wrecked

Reputation Wrecked - Rachael Gent

This week on Reputation Wrecked, we’re thrilled to be joined by Rachael Gent, founder of Gent Law, as her firm celebrates its fifth anniversary. Over the past five years, Rachael’s journey has been nothing short of inspiring. From taking the leap into starting her own business to navigating the challenges of building a trusted brand in the competitive conveyancing world, Rachael’s story is a testament to hard work, perseverance, and a clear vision for what’s possible.
 
She opens up about the obstacles she faced early on: balancing the day-to-day demands of running a firm while ensuring clients always received the highest level of service. She also shares how she grew her team from a small operation into a thriving company that’s making a real difference for people buying and selling their homes.
 
With five successful years behind her, Rachael reflects on the key moments that shaped Gent Law’s journey and the exciting goals that lie ahead. Her experience offers valuable lessons for anyone building a business from the ground up, as well as plenty of inspiration for those who are just getting started.

Reputation Wrecked - Molly Gould

This week on Wrecked, we sit down with Molly Gould, founder of the marketing agency Effable, to hear about her rollercoaster ride to building her dream business. Molly opens up about the big mistakes that taught her even bigger lessons—like dating a client (yep, she went there) and losing £3,000 just as she started up. From walking away from a stable job in the middle of the COVID madness to the PR role that made her physically ill, Molly’s story is raw, honest, and relatable.
 
But it’s not all missteps. Molly also shares how her love of storytelling helped her carve out a fulfilling career—one that lets her write, connect with inspiring clients, and champion brands she truly believes in. Whether it’s reflecting on those early stumbles or celebrating the wins that followed, Molly offers an unfiltered look at the ups, downs, and everything in between.

Reputation Wrecked - Sarah Thomas-Gordon

This week, we had the pleasure of chatting with Sarah Thomas-Gordon, the Marketing Manager for Stoke-on-Trent City Centre BID.
Before joining the BID, Sarah honed her marketing expertise as a Social Media and PR Executive at Alton Towers, giving her a wealth of experience from the corporate world. We explored how her time in a high-profile corporate environment shaped her approach to marketing, and how it contrasts with her current role in a not-for-profit organisation focused on community and business engagement.
 
Sarah shared her thoughts on what makes a truly great manager, including the importance of empathy, clear communication, and setting a positive example. We also discussed the challenges of maintaining creativity under pressure, and Sarah provided valuable insights on recognising the signs of burnout and taking proactive steps to prevent it - advice that’s especially relevant for anyone working in the fast-paced world of marketing and public relations.
 
For more about Stoke-on-Trent City Centre BID, visit their website and learn about their City Centre Gift Card. You can also connect with them on Instagram, Facebook, and X.

Reputation Wrecked - Vanessa Fuller - Goal Setting Special

Join us for a special edition 2025 goal setting session with Vanessa Fuller from Premier Tax Solutions and newly launched CollabHERate.
Forget New Years resolutions and this year focus on setting goals that you actually want to achieve.
Vanessa takes us through her tried and tested goal setting system.

Reputation Wrecked - Chelsea Spencer

Oh how the tables have turned!
Join guest host, Emma Smith, as she returns to put none other than our MD and regular host, Chelsea Spencer, in the hot seat.
Chelsea has worked in sales and marketing for the past 9 years and in 2024 launched her own agency, Big Reputation.
This episode will share more of her story and uncover just how a 28 year old finds themselves running a business that's achieved 6 figures in its first year.

Reputation WRECKED - Matt Thomas

Matt Thomas is founder of Coached By Mattie - an online health and fitness coaching service.
After leaving education, Matt didn't know what he wanted to do - so he went travelling, fell into the trap of hedonism and lived his best life. However the lifestyle took its toll on his health and Matt decided to revert back to his former love - sports and fitness - to sort himself out.
First becoming a Personal Trainer, and then branching out into Online Fitness Coaching, Matt now has a roster of clients who he helps to achieve their goals. Since 2022 Matt's helped his clients to lose a total of 915lbs!

Reputation Wrecked - Gerard Boon

Gerard Boon is the founder of Boon Brokers, known as 'The Free Online Mortgage Broker'. 
 
After studying Business at the University of Leeds, Gerard created Boon Brokers, offering independent financial advice with whole of market access to help clients find the best deals. 
 
What really sets Boon Brokers apart is they're Fee Free, so they don't charge their clients a broker fee - a contentious topic in the industry! 
 
Join us to find out more about Gerard's story and how he's built Boon Brokers to a 7 figure turnover business in the space of 7 years. 

Reputation Wrecked - Roxanne Garside

Join us and our guest Roxanne Garside who is CEO of a business with possibly one of the best names ever... Fix My Legals (FML). 

Reputation Wrecked - Claire Gilbert

Claire Gilbert is the Founder and Owner of Staffordshire based cleaning company Crystal Klean. 
 
In less than 4 years Claire has grown the business from just herself, to over 30 members of staff. They provide cleaning services to both the commercial and domestic markets in Staffordshire and South Cheshire. 
 
 

Reputation Wrecked - Gemma Bloor

Gemma Bloor  is Marketing Manager at Valentine Clays, a clay manufacturing company based in the heart of the potteries. 
With an abundance of marketing and business experience, Gemma shares her insights into how to leverage technology, consumer behaviour and people skills to get business results. 
 
Starting with a dead man in a canal and a cupboard at the back of a dodgy office - her career has been incredible and here she shares it all.